5. Engagement + “10 true regulars”

Here's what we cover:

00:50 — Don't lecture people! The problem with "value posts"

05:37 — Ask questions that let members participate

11:18 — Build relationships by doing things that don't scale

16:55 — Curate culture by praising your "model citizens"

22:02 — Do something fun! Challenges, themes, meetups