Account Security
Do not share your account info, such as password, email, or login code, with anyone.
For members: Skool or admins will never ask you to provide your password.
For group creators: It's prohibited to share your credentials with others. Not even your team members.
If you think your account has been compromised:
- Change your password: https://help.skool.com/article/93-how-to-reset-my-password
- Log out of all devices: https://help.skool.com/article/94-how-to-log-out-of-all-devices
Common ways accounts get phished:
- Sharing login credentials with your team and/or Virtual Assistants (VAs).
- Using extensions or tools with your Skool account that ask you to share credentials explicitly or by indirect methods, such as "copy cookie", "copy authcode", etc.
- Reusing passwords that you use on other websites.
How to protect your account:
- Change your password regularly. Log out of all sessions every once in a while.
- Transact only on Skool.com.
- Never click suspicious links shared on Skool DMs.
- Never enter your account login details on a website that is not Skool.com
Additional protection:
After changing password and logging out of all sessions for your Skool account, it's recommended to do the same for your email address as well, that was used to create your Skool account.
If you need further help, reach out to Skool support: https://www.skool.com/support.
You must email from the email address that was used to create your Skool account.