Account Security

We won't contact you asking for your password.

Skool will never ask you to provide your password via email or Direct Message. Neither will group admins. Do not share your account info with anyone.

Never open an attachment or install any software from an email that claims to be from us; it's not.


Password strength

Create a strong and unique password for your Skool account.

Do’s:

• Do create a password at least 10 characters long.
• Do use a mix of uppercase, lowercase, numbers, and symbols.
• Do use a different password for each website you visit.
• Do keep your password in a safe place. Consider using password manager.

Don’ts:

• Do not use personal information in your password, such as phone numbers, birthdays, etc.
• Do not use common dictionary words such as “password”, “iloveyou”, etc.
• Do not use sequences such as ”abcd1234”, or keyboard sequences like “qwerty.”
• Do not reuse passwords across websites. Your Skool account password should be unique to Skool.

Password reset settings

1. Navigate to your profile settings
2. Enter your old password
3. Enter a new password and click on CHANGE PASSWORD.
4. You can also reset your password from this link

More info here: https://help.skool.com/article/93-how-to-reset-my-password

If you think you may have been phished

• Change your password as soon as possible: https://help.skool.com/article/93-how-to-reset-my-password
• Log out of all devices: https://help.skool.com/article/94-how-to-log-out-of-all-devices

If you need further help, reach out to Skool support: https://www.skool.com/support