Account Security
Best pactices
- Use a strong password that you don’t reuse on other websites.
- Be cautious of suspicious links, and always make sure you’re on Skool.com before you enter your login information.
- Never give your email and password out to someone else, especially those promising to get you members or make you money. Group Admins and Skool employees will NEVER ask for your Skool account log in information.
Password strength
Create a strong and unique password for your Skool account. You should also create an equally strong and unique password for the email address associated with your Skool account.
Do’s:
- Do create a password at least 10 characters long. Longer is better.
- Do use a mix of uppercase, lowercase, numbers, and symbols.
- Do use a different password for each website you visit.
- Do keep your password in a safe place. Consider using password management software to store all of your login information securely.
Don’ts:
- Do not use personal information in your password such as phone numbers, birthdays, etc.
- Do not use common dictionary words such as “password”, “iloveyou”, etc.
- Do not use sequences such as ”abcd1234”, or keyboard sequences like “qwerty.”
- Do not reuse passwords across websites. Your Skool account password should be unique to Skool.
Password reset settings
- Navigate to your profile settings
- Enter your old password
- Enter a new password and click on CHANGE PASSWORD.
- You can also reset your password from this link
More info here: https://help.skool.com/article/93-how-to-reset-my-password
If you think you may have been phished
- Change your password as soon as possible: https://help.skool.com/article/93-how-to-reset-my-password
- Log out of all devices: https://help.skool.com/article/94-how-to-log-out-of-all-devices
We won't contact you asking for your password
Skool will never ask you to provide your password via email or Direct Message
We will never ask you to download something or sign-in to a non-Skool website. Never open an attachment or install any software from an email that claims to be from us; it's not.
If you're using a public computer or a shared device, make sure to log out of your Skool account when you're done.