How to offer free trial to your group members?

With a subscription community, you can offer 7 day free trial of your group to your members. Here's how to toggle ON free trial for your group.

  1. Click the SETTING button to open up the admin settings modal.

  1. Navigate to the Pricing tab and toggle on the free trials option. That's it!


This is how it will look for members:


To know how many members are in free trial, you can filter the Members tab by the Trials status filter.


Important notes:

  1. Members will be automatically upgraded to the paid plan of their choice that they have selected whilst joining.
  2. Members can upgrade from monthly to annual whilst in free trial. The change will take place at the end of their free trial.
  3. The free trial option is only available to new members, not existing ones.
  4. A member can take advantage of the free trial only once.
  5. Free trial members who cancel will not be counted towards churn.
  6. Group owners have the option to turn Free Trials on or off for their group at anytime. This won't affect members who are currently in free trial.
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