How to add a cancellation video?
A cancellation video is a video that you can put on the cancel page to decrease churn.
- Click the profile pic and then Settings. Then click on admin settings for that group.
- Head to the Plugins tab.
- Click on the Cancellation video. Add a video by uploading it to Skool or by embedding the link to the video.
When members go to cancel their membership, the cancellation video will be shown to them on Step two.